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We deliver
outstanding customer support on all our services, including domain names, email, Web
hosting, Web site builders, data backup, digital certificates
and more!
At King Net we have a different idea about what customer support
means. Our Web services consultants receive 120 HOURS OF
TRAINING across many disciplines before they answer their
first call.
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You'll get EXPERT ADVICE from people who know
how to put Web services to work for your business.
1 |
Full time dedicated staff |
2 |
120 hours of initial training |
3 |
115 hours of coaching
and refresher training each year |
4 |
In 2004, 70% of calls were
answered in less than 50
seconds...some in 20 seconds! |
5 |
20% of our staff are, or have been,
small business owners |
6 |
No hidden fees for answers to
your service questions or for help
choosing or setting up your services |
7 |
A culture of caring and respect...
your online business is our business |
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When you submit your
service request report, it will be entered into our database for
tracking purposes. Periodically we will post notices
regarding service requests reported by our customers in the
Known Problems section of this page, and tips
or workarounds on the
FAQ page.
Please be as
specific as possible when describing the problem.
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